"Active listening is a process that goes beyond the physical act of hearing. It is an intellectual and emotional process that integrates a full range of inputs in a search for the meaning of and an understanding of a sender's message. It involves listening between the lines to hear what is not said as wll as what is said."
Early childhood Education, Blending Theory, Blending Practice by Lawrence J. Johnson, M.J. LaMontagne, Peggy M. Elgas, and Anne M. Bauer
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